At neko maneki, I strive to give every customer a positive experience. To help with that, please take a moment to review the shop policies below:

Handmade with Care: Every sticker is designed, printed, and hand-cut by me. Because of this, each sticker may have a slightly unique cut—but rest assured, the quality remains the same!

Issues with Stickers: If you notice any problem with your order, please send me a photo of the sticker. I’ll compare it with the photo I take before shipping, and if the issue is valid, you’ll receive either a refund or a replacement.

Cancellations & Refunds: You can cancel your order before your stickers are shipped and receive a full refund. Once stickers have been delivered, returns or refunds are not available unless the product is damaged.

Custom Orders: For custom designs, if you cancel after the draft has been completed, a $10 design fee will apply. If you cancel before the draft stage, there will be no charge.